Contact

PRIVACY POLICY

for www.mojorental.hr

Last updated: 28 October 2025

Data Controller

MOJO Rental Southeast Europe d.o.o.

Radnička cesta 173, 10000 Zagreb, Croatia

Tel: +385 1 6064 650 | E-mail: kontakt@mojorental.hr

MOJO Rental Southeast Europe d.o.o. (“Data Controller”, “we”, “our”, “us”) respects your privacy and is committed to protecting it during and after your visit to this website (the “Website”), while visiting our business premises, attending our events, or using any of our products or services.

This Privacy Policy explains our practices regarding the collection, use, and processing of personal data in accordance with applicable data protection laws, particularly the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Croatian Law on the Implementation of the General Data Protection Regulation (NN 42/2018).

Types of Personal Data We Process

MOJO Rental Southeast Europe d.o.o. collects and processes personal data that can identify you directly or indirectly, such as:

name and surname, address, city, country, email address, telephone number, photograph, IP address (“Personal Data”), in the following cases:

• when using the contact form on the Website,
• when using the online “cart” (webshop) on the Website, as defined in the General Terms and Conditions,
• when leaving comments or sending inquiries via the published email address,
• when contacting us regarding the organization of events (concerts, weddings, conferences, etc.),
• when present in areas marked as recorded/photographed during events organized by us or our clients,
• when contacting or engaging with us via social networks,
• when visiting our business premises,
• when cooperating with us as suppliers or business partners,
• when we issue you an invoice for products/services,
• when applying for a job or submitting an open job application,
• when performing tasks through a Student Centre,
• when participating in contests or prize draws organized by us.

Job Applications

We collect open applications and submissions for advertised job vacancies. Access to such data is restricted to authorized personnel only.

Job application data are stored for 2 years from the date of receipt.

Social Networks

Our Website may include links or integrations with Facebook, Instagram, LinkedIn, and TikTok.

We collect personal data from our social media contacts solely for the purpose of responding to inquiries or comments.

Social Network Data Protection Provisions

• Facebook & Instagram: Operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Privacy policies:

   

  • Facebook Privacy Center
  • Instagram Privacy Center

   

• LinkedIn: Operated by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. LinkedIn Privacy Policy
• TikTok: Operated by TikTok Technology Limited, The Sorting Office, Ropemaker Place, Dublin 2, Ireland. TikTok Privacy Policy

Direct Marketing – Newsletter

We may send newsletters containing information about upcoming events and activities we organize independently or with partners.

Newsletters are sent based on legitimate interest when an existing business relationship or communication exists.

Personal data are retained until the recipient objects to such communication.

Each newsletter includes a one-click unsubscribe option.

Video Surveillance

Video surveillance is used in our business premises for:

• protection of employees, visitors, and property;
• prevention of theft, violence, or other security incidents.

Processing of data via video surveillance is based on legitimate interest in ensuring safety.

Recordings are automatically overwritten after a maximum of 3 months unless retained longer due to a justified legal reason.

Recordings are accessed only by authorized persons and shared exclusively with competent authorities upon lawful request.

Purpose, Legal Basis, and Consequences of Not Providing Personal Data

Personal data are processed only for specific, explicit, and legitimate purposes.

We process data based on:

• Consent,
• Legitimate interest,
• Contractual necessity,
• Legal obligation.

When based on consent, we process data voluntarily provided by you, for example when contacting us or applying for a job.

When based on legitimate interest, we may process your IP address when you visit the Website, send newsletters to existing clients, record or photograph events, and operate security cameras.

When processing is required by contract or law, such as issuing invoices or fulfilling orders, personal data are processed accordingly.

If you do not provide personal data, you may still browse our Website but might not be able to submit forms or receive personalized services.

We do not use automated decision-making or profiling.

Recipients of Personal Data

Your personal data may be disclosed to:

• event organizers and service providers (e.g., photographers, PR agencies),
• IT system maintenance providers,
• authorized employees of MOJO Rental Southeast Europe d.o.o.,
• law enforcement or government authorities where required by law,
• legal advisors in connection with legal proceedings,
• business partners and media agencies for event promotion,
• Student Centre for contractual or legal processing obligations.

Transfer of Personal Data to Third Countries

Personal data are stored within the EU/EEA (including Switzerland).

If data are transferred outside the EU/EEA, such transfers are made in compliance with GDPR safeguards and applicable laws.

Information on cookie usage and related data transfers is provided in our Cookie Policy.

Data Retention

We retain personal data only for as long as necessary to fulfill the purpose of processing:

• Based on consent – until withdrawal.
• Based on legitimate interest – until objection.
• Job applications – 2 years from receipt.
• Contact form inquiries – up to 6 months from receipt.
• Business partners and suppliers – for the duration of cooperation or as required by the Accounting Act.
• Contractual and legally required data – stored according to applicable laws.

Once retention periods expire, data are securely deleted or destroyed.

Your Rights
You have the following rights under GDPR:

a) Right to rectification: Request correction of inaccurate or incomplete data.

b) Right of access: Request information on whether and how your data are processed.

c) Right to erasure (“right to be forgotten”): Request deletion of data if unlawfully processed or no longer necessary.

d) Right to restriction of processing: Request limited processing under certain conditions.

e) Right to data portability: Request transfer of your data in a structured, commonly used, and machine-readable format.

f) Right to object: Object to data processing based on legitimate interests or public tasks.

g) Right to lodge a complaint: If you believe your rights have been violated, you may contact the Croatian Personal Data Protection Agency (AZOP).

How to Exercise Your Rights

To exercise your rights, contact us using the contact details provided below.

We may request additional information to verify your identity for security purposes.

If requests are excessive or abusive, we reserve the right to charge an administrative fee or refuse processing.

Security Measures

We implement appropriate physical, electronic, and administrative safeguards to protect your data.

However, due to the inherent nature of the Internet, we cannot guarantee complete protection against unauthorized access or misuse by third parties.

To the fullest extent permitted by law, we disclaim liability for any damage resulting from unauthorized access, loss, misuse, or alteration of your data.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Any updates will be published on this page, indicating the revised effective date.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at:

MOJO Rental Southeast Europe d.o.o.

Radnička cesta 173, 10000 Zagreb, Croatia

Tel: +385 1 6064 650 | Fax: +385 1 5604 599

E-mail: kontakt@mojorental.hr

Website: www.mojorental.hr

Data Protection Officer (DPO):

E-mail: dpo@mojorental.com